Assignment Information
To prepare for this Assignment, make a list of three of the
most prevalent social problems experienced by people who live in
your town or city (e.g., unemployment). Then, make a list of the
types of services that someone who has these problems might need.
Think about the information that you discussed in the Survey of
Social Problems class. Then, using information from your Applied
Skills in Human Services course, create a plan that solves the
problems described in the following scenario.
Scenario:
You are working as a community resource coordinator at a
Workforce One Stop. Your primary duties are to attend community
fairs and events to advertise the services provided at the One Stop
(usually job training, food stamps, cash assistance, housing, and
referrals to substance abuse and mental health treatment). Further,
you collect information about your townâ€s agencies, for profit and
not for profit, and provide updated information to the intake
specialists and employment counselors who work directly with
clients. Your supervisor has given you a task: If you complete it,
you will be promoted to intake specialist. You are excited because
you want a promotion and raise, but the task seems impossible. In
the past, you have done a great job of updating the agencyâ€s
database, but case managers and counselors were still not able to
get clients connected with services effectively.
The task:
You are to create a coordination of services plan, a plan to
update and connect clients in your agency with appropriate services
offered by other agencies. The plan must include:
Guidelines for confidentiality of client information during the
referral process
Guidelines for identifying barriers to service (e.g.,
transportation or cost of services)
Guidelines for making, tracking, and assessing the success of
referrals to each agency
A reasonable timeline that specifies the time from first the
meeting with the client to the time that the referral is made to
the amount of time for checking with the client or agency to assess
the effectiveness of the referral
Guidelines for coordinating all of the referrals to help the
client to manage appointments and services
Assume that your clients will need access to substance abuse,
mental health, domestic violence, and job training services. Be as
creative as possible when creating your plan; you may add a chart
with your time line or a graphic that shows how someone in your
agency might coordinate the clients†services (e.g., flow chart).
Be specific and brief as you write your plan. Think of it as
a guide to be used by case managers and other specialists in your
agency.
In your body of the paper, use the following subheadings in
any order:
Guidelines for Confidentiality
Guidelines for Making and Evaluating Referrals
Identifying Barriers
Timeline for Referrals
Guidelines for Coordinating Services
This Assignment should be between 800 and 1000 words, not
including your title and reference pages (only if you choose to use
references, these are not required). You are required to give
credit to the sources you use and to use proper APA formatting.
Refer to the APA Quick Reference for help with APA, or refer to the
Kaplan Writing Center or your instructor. Remember that all work
must be your own, and plagiarism is not tolerated. Be sure to
review the plagiarism policy in your syllabus.
Submitting your Assignment
Put your Assignment in a Word document. Save it in a location
and with a name that you will remember. When you are ready to
submit it, click on the Dropbox and complete the steps below:
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