OL 663 5-2 Final Project Milestone Two: Kotter’s Steps 3 and 4
Review the case study “Alaska Airlines: Navigating Change” and then complete the following: (a) State what actually occurred in the case regarding Kotter’s steps 3 and 4 of developing a vision and strategy and communicating the change vision (two to three paragraphs), and (b) reflect on what you think should have been done in the change effort regarding those two steps. State your reflection as recommendations to implement Kotter’s steps 3 and 4. This milestone will help you build Section II parts C and D of your final project.
C. Form a Strategic Vision
1. Determine the valuesthat are essential to this change. Why are these values essential?
2.Establish the visionfor this organizational change effort. How will this vision be effective in promoting your change effort?
3.Identify your intended targeted outcomes.Defend your choices.
4.What must occur for the organizational change effort to be considered a success? Defend your response.
D. Communicate the Change
1.What is required for the change to be communicatedeffectively within the organization? Why?
2.Determine actions you will take to encourage two-way communicationfor effective feedback loops during implementation of the change effort. Explain why these actions will be effective.
3.How will you support the direct supervisorsin the organization in their efforts to communicate with employees about the change effort?
4. Describe how you will address any concerns or anxietiesregarding this change.
5.Who needs to be involvedand in what capacity for this change effort to be a success? Guidelines for Submission:Your paper must be submitted as a 3–6-page Microsoft Word document with double spacing, 12-point Times New Roman font,oneinch margins, and at least three sources cited in APA format.
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